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US Universities Struggle to Reimburse Fees as Campuses Close

FILE - A student carries a box to her dorm at Harvard University, after the school said it would move to virtual instruction for graduate and undergraduate classes, in Cambridge, Massachusetts, March 10, 2020.
FILE - A student carries a box to her dorm at Harvard University, after the school said it would move to virtual instruction for graduate and undergraduate classes, in Cambridge, Massachusetts, March 10, 2020.

The priority for most university students in the United States is clear: to move their belongings off campus as quickly as possible and set up to take classes online.

As campuses and their satellites abroad close — many of them incrementally — students and parents are wondering how to pay for this rapid shift in learning.

"They're being very intentionally vague with their emails, because we can tell they don't have much figured out themselves," Lucia Macchi, a freshman at the University of Pennsylvania, told VOA.

While we spoke, Macchi, who had been staying in Florida with her family over the spring break holiday, was on her way back to her dorm room at the University of Pennsylvania to gather her belongings — especially materials she would need to continue her classes remotely.

But while the University of Pennsylvania, like most schools across the country, is shutting down to quell the spread of the coronavirus, students say the policy on reimbursement for room and board is still unclear.

FILE - Princeton University students pack their rooms to leave after the institution shutdown campus with plans to continue instruction online due to COVID-19, in Princeton, N.J., March 14, 2020.
FILE - Princeton University students pack their rooms to leave after the institution shutdown campus with plans to continue instruction online due to COVID-19, in Princeton, N.J., March 14, 2020.

"They said that they could have a partial reimbursement or credit applied to next year," Macchi said. "They're not sure what exactly their programs are going to look like."

"But it won't be automatic," she said. "It will be something that the students have to be proactive about."

Room and board costs are not the only fees students and parents worry about losing. Besides meal plans, on-campus jobs, and campus activities fees, students also bear the financial burden of storing their items and buying expensive last-minute tickets to go home.

A glance at many university websites about coronavirus shows a number of plans for reimbursements of costs.

American University in Washington, D.C., has detailed its plans to financially assist students.

"Students do not need to apply for refunds. Student accounts will automatically produce an ACH refund to all students with banking information on file," the school's website reads, under a list of which costs will be refunded.

Many students trying to evacuate less-organized universities on short notice say they don't have time to wait in line at the financial aid office to have all their questions answered.

"Going into the financial aid office itself is a very time-consuming and exhausting thing for students to consider right now," Jordan Barton, class of 2023 at Harvard University in Massachusetts, told VOA.

FILE - Lisa Wymore, a professor of dance, theater and performances studies at University of California, Berkeley leads warm-ups for an online course in Berkeley, California, March 12, 2020.
FILE - Lisa Wymore, a professor of dance, theater and performances studies at University of California, Berkeley leads warm-ups for an online course in Berkeley, California, March 12, 2020.

Harvard said it will pro-rate room and board costs for students and apply a $200 credit for storage or travel.

But for students like Barton, who has to purchase a last-minute ticket to Middleton, Texas, $200 won't be enough. He says it's not clear whether students like him will see more of a reimbursement.

"I hope I can shoot an email here in a few days and see if I can get any reimbursement because otherwise it's going to be significantly difficult to have stable income over the course of the next few months," Barton added.

Parent groups on Facebook are sharing advice about how to apply for reimbursements through university websites.

Aside from all the costs and potential reimbursements, college students across the U.S. have taken to social media to remind universities that there are numerous barriers to simply shifting classes online.

"Not every college student has broadband at home. Not every college student can eat without the meal plan/work study," Em Ballou, a junior at Middlebury College in Vermont, wrote on Twitter.

"Coming to college is a source of humongous economic and housing stability for several months out of the year. Going home...puts an enormous strain on our families," Barton said.

Barton is still unsure how his work-study job will be affected at Harvard and is concerned about the burden he will place on his father, a single parent of two, without an additional income.

Some students have noted that online classes generally cost less than in-person ones. A petition started by a student from Indiana's Purdue University to reimburse tuition costs as well as room and board fees has more than 600 signatures.

Of course, in a few rare cases, students are praising their school's quick handling of the situation.

"Gotta say im super impressed with the way @DavidsonCollege is handling this situation," Ashly, class of 2022, wrote on Twitter, detailing that the North Carolina school which serves under 2,000 students is ensuring full pay for work-study students, providing laptops, free storage units, and airport shuttles among other amenities.

In most cases, U.S. universities and colleges followed similar trajectories, first announcing they would move classes online but that campus facilities would remain open, and then either all at once or through a rapid series of announcements, finally deciding the campuses would close entirely.

In the California Bay Area, six counties have issued a shelter-in-place order, meaning that students on campus are encouraged to remain in their dorms as opposed to moving out, even though the University of California, Berkeley has said all instruction will be remote for the rest of the semester.

Still, those choosing to move off campus for the rest of the semester are able to apply for a pro-rated refund of their room and board costs.

How quickly and efficiently colleges and universities will be able to deliver on promises of reimbursement is yet to be seen.

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International students find community during Pride Month

FILE - The Rainbow Flag, an international symbol of LGBT liberation and pride, flies beneath the American flag at the Stonewall National Monument on Oct. 11, 2017, in New York.
FILE - The Rainbow Flag, an international symbol of LGBT liberation and pride, flies beneath the American flag at the Stonewall National Monument on Oct. 11, 2017, in New York.

For LGBTQ+ international students, Pride Month, observed in June, is a unique time to reflect.

They hold on to multiple identities — both their LGBTQ+ identity and their cultural background — but coming to terms with them is not always easy.

For graduate student David Zhou, these identities can feel conflicting as transgender rights in China remain a controversial issue and spaces for LGBTQ people close. Zhou, 25, is transgender and pursuing an education in the STEM field at an urban university in the Midwestern United States.

VOA is using a pseudonym for Zhou’s first name and is not naming his university to protect his identity due to safety concerns back home in China. Zhou is not open about his transgender identity to his family.

During Pride Month, Zhou said he attended multiple LGBTQ+ events in his community and is surrounded by a supportive group of LGBTQ+ students who can relate to his experiences. But he’s not open about his identity to everyone on campus and said he doesn’t disclose his preferred pronouns to everyone to avoid transphobic comments.

“I feel like I have to make some judgments of the character of that person to see if they’re a good person to disclose [my identity] to,” Zhou said.

Zhou’s Pride Month celebrations included attending local markets with LGBTQ+ vendors and hanging out with his LGBTQ+ friends.

“They normalized being trans and for a long time I feel like trans identity is, should I say a vulnerability, brings me fear and worrying about discrimination, but having those events are helpful because it allowed me to see that queer people could just [live] openly,” he said.

At social events where few international students are present, Zhou said it can be tough to fit in.

“There's a lot of times like when they were talking about things I kind of, don't really understand, mostly because I kind of lack some background experience or knowledge,” he said.

Zhou said he is not aware of specific groups for LGBTQ+ international students at his university, but said international students are more prevalent in graduate programs and therefore find representation in organizations for LGBTQ+ graduate students.

In China, transgender individuals must obtain consent from an “immediate family member,” even for adults hoping to transition, which critics say limits the autonomy of transgender individuals while supporters say the policy protects doctors from violence by upset parents.

Struby Struble, a former coordinator of the University of Missouri LGBTQ+ Resource Center, told NAFSA: Association of International Educators in 2015 that LGBTQ+ international students face a “double barrier” on campus.

“With their international student friends, they feel isolated because they’re the LGBT one,” she said. “But then among the LGBT students on campus, they feel isolated because they’re the international one.”

Nick Martin, associate director of the Q Center, Binghamton University’s LGBTQ+ student support office, said when international students tour the center, there’s often a sense of hesitation as they enter a type of space that may not be present in their home country.

“I compare that to a year in after they've come into the space, they've again, maybe come to some of our events, they've got more connected,” he said.

Martin said graduate students have a unique interest in the Q Center as they may use the office for research and advocacy purposes that align with their studies.

“For older students, there may be hesitancy in a different way, but I think it's more in the vein of they want to do some of the advocacy work,” he said.

Martin said he thinks about how both his office and BU’s international student office can support students who come from countries with few — if any — protections for LGBTQ+ individuals.

“It's been a learning process of what those students really need, but I think I've kind of learned that a lot of students are just looking for the safe space that we offer,” Martin said.

International students discuss US campus culture shock

FILE - People take photographs near a John Harvard statue, Jan. 2, 2024, on the campus of Harvard University, in Cambridge, Mass.
FILE - People take photographs near a John Harvard statue, Jan. 2, 2024, on the campus of Harvard University, in Cambridge, Mass.

International students at De Anza College in Cupertino, California, talked about culture shock in an article in La Voz News, the student newspaper.

"It felt like a major culture shock. Everything was so different, from academics to mannerism," said a student from Mexico.

Read the full story here.

These are the most expensive schools in the US 

FILE - Students relax on the front steps of Low Memorial Library on the Columbia University campus in New York City on Feb. 10, 2023.
FILE - Students relax on the front steps of Low Memorial Library on the Columbia University campus in New York City on Feb. 10, 2023.

High tuition costs along with housing and food expenses can add up for students at U.S. colleges and universities.

MSNBC looked at the most expensive schools in the country, with one costing more than $500,000 for a bachelor’s degree. (June 2024)

Uzbekistan students admitted into top US universities

FILE - U.S. Secretary of State Antony Blinken speaks with students as he attends an English Language Learning Event at Uzbekistan State World Languages University in Tashkent, Uzbekistan, Wednesday, March 1, 2023.
FILE - U.S. Secretary of State Antony Blinken speaks with students as he attends an English Language Learning Event at Uzbekistan State World Languages University in Tashkent, Uzbekistan, Wednesday, March 1, 2023.

Students from Uzbekistan are among the international students admitted to top colleges and universities in recent years.

Gazata.uz profiled some of the Uzbekistan students attending Harvard, Brown, Princeton and other U.S. universities. (June 2024)

Reports of visa checks, deportations worry Chinese STEM students in US

FILE - Visitors to the U.S. consular service line up outside the U.S. embassy in Beijing, Aug. 1, 2022. The Chinese government has protested to the United States over the treatment of Chinese arriving to study in America.
FILE - Visitors to the U.S. consular service line up outside the U.S. embassy in Beijing, Aug. 1, 2022. The Chinese government has protested to the United States over the treatment of Chinese arriving to study in America.

Geopolitical tensions and growing competition in tech between the United States and China appear to be spilling over into academia despite commitments from the world’s two biggest economies to boost people-to-people exchanges.

The United States remains the top choice for Chinese students seeking to study abroad with nearly 300,000 studying in American colleges and universities during the 2022-2023 school year. But reports of some cases that students and professors are facing extra scrutiny while passing through immigration and the deportation of others are raising concerns.

For Chen Xiaojin, a doctoral student studying semiconductor materials at a university in the Washington, D.C., metropolitan area, it has been six years since she returned to her hometown of Beijing.

At first, it was the COVID-19 pandemic that kept her from going home. But over the past two years, she has been deterred by accounts of Chinese students majoring in science and engineering being required to reapply for their visas upon returning to China.

She also says she is worried by reports over the past six months of Chinese students being deported, even at nearby Dulles Airport.

"My current research is relatively sensitive, and my boss [adviser] is getting funds from the U.S. Department of Defense, making it even more sensitive,” she told VOA. "I am afraid that I won't be able to return after I go back [to China]."

Chen says that if she did return to China, she would have to apply for a new visa.

In a report late last month, Bloomberg said it had found at least 20 Chinese students and scholars with valid visas who were deported at U.S. Customs since November and barred from reentry. The U.S. Customs and Border Protection Agency does not release relevant data.

Immigration attorney Dan Berger represented one Chinese student who was deported late last year. He tells VOA Mandarin that the student studied biological sciences at Yale University and was about to complete her doctorate.

She visited her family in China and got a new visa but was deported by customs at Dulles Airport and barred from reentering the country for five years. Berger said he did not see anything suspicious in the transcript of the conversation between the student and the customs officer.

"We have seen what seems like a pattern over the last six months of Chinese PhD students being turned around…. more than I've seen in quite a while," he said.

Matthew Brazil, a fellow at the Jamestown Foundation, said neither country seems willing to explain the situation. However, he believes that in most cases, the United States must have valid reasons for blocking visa holders from entering the country.

In some cases, the student’s background may not match what is written on the visa application. In other cases, customs agents may also find something that the State Department missed, and once they see it, they are responsible for taking action.

"I wish the Chinese side would be specific about their students who were refused entry,” he said. “The fact that both sides are mum on details and that the Chinese side is engaged with the usual angry rhetoric means that each has security concerns. And that says to me that there was good reason for the U.S. to stop these particular applicants."

FILE - Chinese students wait outside the U.S. Embassy for their visa application interviews on May 2, 2012, in Beijing. The Chinese government has protested to the United States over the treatment of Chinese arriving to study in America.
FILE - Chinese students wait outside the U.S. Embassy for their visa application interviews on May 2, 2012, in Beijing. The Chinese government has protested to the United States over the treatment of Chinese arriving to study in America.

Brazil also sees a connection between the entry denials and export control regulations issued by the United States in October 2022 that restrict China's ability to obtain advanced computing chips, develop and maintain supercomputers, and manufacture advanced semiconductors.

U.S. Customs and Border Protection is one of the law enforcement agencies authorized to investigate violations of export control regulations, he said.

"Beijing's intelligence agencies are known to focus attention on PRC [People's Republic of China] students and scientists headed abroad who study or work on dual-use technologies controlled under the Export Administration Act — compelling Chinese students and scientists to report on what they've learned when they return to China on holiday,” he said. “This has been true for decades."

Bill Drexel, a fellow for the Technology and National Security Program at the Center for a New American Security, said the U.S. government did find some cases where students tried to steal strategic technology for China.

"I think it would both not be surprising that they found some really questionable or incriminating evidence for some students,” he said. “It would also not be surprising if, in their hunt for really solid evidence, they also may have made some mistakes on other students.”

Drexel adds that “it’s just kind of an unfortunate fact of the time that we live in and the tactics that the CCP uses when it comes to these measures."

In a post on X in early May, U.S. ambassador to China Nicholas Burns tried to dispel concerns about visas and entry to the United States for students and scholars. In the post, he said "99.9% of Chinese students holding visas encounter no issues upon entering the United States.”

In an interview with The Wall Street Journal Monday, Burns said it is China that is making it impossible to promote people-to-people ties. Burns told the Journal that students attending events sponsored by the United States in China have been interrogated and intimidated.

He also said that since U.S. President Joe Biden and China’s leader Xi Jinping held their summit in San Francisco last year, China’s Ministry of State Security and other agencies had interfered with Chinese citizens’ participation at some 61 events.

At a regular briefing on Wednesday, Chinese Foreign Ministry spokesperson Mao Ning dismissed those accusations, saying that they did not “reflect reality" and that went against key understandings reached by both countries’ presidents in San Francisco.

“The United States, under the pretext of 'national security,' unjustifiably harasses, interrogates, and deports Chinese students in the U.S., causing them significant harm and creating a severe chilling effect,” Mao said. “The image of the United States in the minds of the Chinese people fundamentally depends on the actions of the United States itself.”

Drexel said he believes Burns’ comments about visas and students' willingness to study in the U.S. still ring true.

“On balance, it's still the case that American universities are overwhelmingly warm towards Chinese students and want them in large numbers," he said.

However, Berger, the immigration lawyer, is concerned about the chilling effect recent cases involving Chinese students could have.

"In general, we are being more careful about advising Chinese graduate students in STEM fields about traveling and letting them know that there is some small risk,” he said.

Even though the risk is small, it does seem to be real at the moment, he said.

Adrianna Zhang contributed to this report.

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